The staff esp Enjy anf Max were very helpful and experienced
Ahmed
julio de 2023
Very good resort most of the staff were very nice but some of them need to improve specially for dealing with the Egyptians
Khaled
julio de 2024
It was very nice stay and the all inclusive buffet always had something new to offer! Was a really cool experience. The staff at the restaurant, the staff from housekeeping (Ahmed), the staff at the pool (Mohamed and the sports' ladies from Villains entertainment) and bar (Bassem and Mina) are really awesome people that make your stay so good! The buffet was awesome at every point of the day.
Aroundtheglobe2019
abril de 2025
The hotel was amazing, reception stuff were nice people and also the guest relations. Big thanks to Mustafa, George and Mina from the Main Dinning room during breakfast, lunch and dinner they always made sure we are happy and if we needed anything. Bar guys were amazing in the pool spoiled us so good ! Special thanks for the General Manager he also checked up on us daily. Gina She was nice on the phone but I was surprised she didn’t say hi when we arrived :/ Overall we were happy and definitely we’ll be back.
Anastasia
abril de 2025
Everything was clean and constantly being maintained. We got an upgrade and had 2 lovely spacious rooms and twin bathrooms. Which was a god send with two teenagers an 8 year old and my husband. Everything was provided by the hotel we didn’t need to bring any essentials with us. Madonna in guest relations looked after us all the time and everything we wanted was done properly. staff was on hand when we needed them. The entertainment was great and everyone was very welcoming. The hotel felt safe even at night. There were so many restaurants if one was busy we’d go to another. We had activities, meals and entertainment all included in our stay. I’d definitely come back here again.
Asma
febrero de 2025
- Very friendly and cooperative staff. Specially, Mr. Ahmed Maarek (Reception) + Mr. Mahmoud Raslan (Main Restaurant) + Mr. Melad (Room Service) & all the staff of Italian Restaurant. - Italian restaurant experience was a really amazing one .. Thanks to the waiter and chef. - Aquapark ( We all enjoyed it so much). - Family room was amazing and everything was on time. - The taste of food.
Hatem
septiembre de 2022
A vacation for someone traveling alone is about the people one meets. This facility is for families with children. If you are looking to get a fantastic vacation with your kids, this is it.
Goldwin
julio de 2022
I would like to thank everyone in Xperience Kirosiez Parkland for making my stay with my family and the extended family so exceptional. Special Thanks to Mr Michael, Madonna for responding so quick and delivering the smooth stay. Excellent food and drinks with a variety that suited everyone of us. All the staff at the bar and restaurant have been helpful and friendly. Kyrollos and all the restaurant staff especially Martina have been exceptionally helpful and nice to make us feel home.
Rammo
abril de 2025
I had a good stay at the hotel overall. The reception staff were smiling, welcoming, and helpful, creating a warm and inviting atmosphere. Additionally, I was impressed by Mr. Essam Shenouda from top management (Hotel Manager), whom I had the pleasure of meeting twice. He was polite, and helpful, and even offered assistance at the restaurant, which I greatly appreciated, though I didn’t take him up on it. Also, I’d like to commend Mr. Mohamed from housekeeping, who was incredibly polite and ensured my room was cleaned and organized daily to a high standard. Thank you to the reception team, and Mr. Essam Shenouda for their exceptional hospitality. Their efforts truly stood out and made my stay more enjoyable. I hope the restaurant service can be improved to match the high standard set by the rest of the team.
Karim
diciembre de 2024
Wow, what can I say, we originally booked this hotel for 2 weeks (Dec 21 - Jan 4) We were so impressed with every aspect of the hotel that we booked for another 9 days! We leave on Saturday 13th January now. The hotel itself is spotless, the grounds themselves are maintained daily, and the pool areas are spotless and operated to a very professional level. The dining areas are literally cleaned on a minute by minute basis, once you have finished your meal your plates, cups and cutlery are removed by staff working with the utmost professionalism. This place is run with military precision. I can't thank the stuff in general enough for their professionalism. The entire hotel staff operates to one of the highest standards I have ever seen, we have traveled all over the world i.e. South America, Far East Asia and multiple European locations and this place is up there with the best of them. employees. These guys, from the guys sweeping the grounds to the hotel owner, operate with the same level of professionalism, they are kind, courteous and most importantly respectful of the guests, they treat men, children and ladies as equals with the utmost respect, I saw a recent review that stated that The male staff were looking at women's bodies so well, I can honestly say that this is a whole lot of bull and nothing but lies!! These men will literally have their eyes down when talking to a woman Which I found strangely odd to be honest, as my wife is 10 and I found it strange that no one was looking. But seriously, they work with the utmost professionalism. Some names to mention Islam, the hotel pool manager is literally one of the most genuine people I have ever met, he shows no bias in his actions at all! Everything you see with him is real, he is literally one of the nicest and funniest people I have ever met. I can't thank this man enough for making us feel so comfortable and welcome, he is one of the main reasons we extended our trip.
John
enero de 2024